Here are some responses to frequently asked questions. If you would like to request a quote or if you have any questions please contact us using this form

Frequently asked questions

It depends on what kind of tour you’re looking for. We can take care of everything you need, including flights, a tour guide who speaks the language you want, accomodation, restaurants, visits to wineries, museums or boats. We can set up anything you can imagine!
To book a tour all you need to do is send an email to and After the first email, we’ll get back to you to organise everything.
To make your reservation, we’ll send you an estimate in the mail that you have to accept before we can reserve everything.
Payments can be made by bank transfer using an account number included in the estimate.
Every tour has special conditions for cancellations. For example, flights can cause issues with cancellations. However, a visit to a winery is much less problematic.
There isn’t a specific number. Tours can be organised for 1 to 35 people.

Controller: BASKENLANDTOURS, S.L. – TAX ID NUMBER: B-95726964 – Address: Simón Bolívar, 7 2 Planta 48010 Bilbao (Bizkaia)
In the name of the company, we process the information provided to us for the purposes of sending you advertising related to our products and services by any method (Post, email or telephone) and to invite you to events organised by the company. The data provided will be saved as long as there is no request to stop the activity. The data will not be shared with third parties unless there is a legal obligation to do so. You have the right to obtain confirmation about whether BASKENLANDTOURS, S.L. is processing your personal data. Consequently, you have the right to access that personal data, correct inaccuracies or request its suppression when the data is no longer required for the purposes it was collected for.?

Any questions?

Don’t hesitate to contact us!


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